Retrun Policy
Last updated October 29, 2023
Thank you for choosing our CRM services. We strive to provide top-notch solutions tailored to your business needs. However, if you are not entirely satisfied with your purchase, we're here to help.
RETURNS
All requests for a refund or cancellation must be made within seven (7) days of the purchase date. To be eligible for a refund, your request must be submitted in writing to our customer service team at contact@yourcrm.com within the stipulated time frame.
To complete your return, we require a receipt or proof of purchase.
REFUND PROCESS
Once your refund request is received and inspected, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at contact@yourcrm.com.
QUESTIONS
If you have any questions about our refund policy, please contact us at:
Phone: +91 636 785 3329
Email: contact@racoonpy.com
Please note that our refund policy is subject to change without prior notice. It is advisable to review this policy periodically for any updates.